For volume hiring and hard-to-fill roles, agencies have long been a reliable partner to recruitment teams. Whether it’s finding the perfect match when internal resources are stretched or tapping into specialized talent pools, agencies help get the job done.
But while roles are filled, the process behind the scenes is often opaque. Communication is scattered, performance is hard to track, and ROI is unclear. Each agency works differently, making it difficult to compare results or know which partners are truly delivering.
That’s why we built the Agency Portal: a central place in Jobylon where in-house recruitment teams can manage every part of agency hiring. In this post, we’ll explore the most common challenges with agency recruitment and how the Agency Portal helps solve them, so you can regain control, reduce admin, and drive better results.
The biggest challenges in agency hiring today
Whether you're managing five agencies or twenty, the challenges tend to be the same:
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Inconsistent workflows: Every agency has their own process for how they recruit, how they work in your systems, and how they add candidates to your jobs.
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Time-consuming admin: Working with agencies often means negotiating contracts, chasing vendors for updates, and coordinating next steps, all of which adds up to a lot of manual back-and-forth and unnecessary time spent on basic admin.
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Scattered communication: One agency calls you, another emails, and a third sends updates over Slack. When conversations and decisions are spread across different channels, it’s easy to lose track of decisions and results.
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Lack of visibility on costs and performance: Agencies may send candidates, but it’s hard to get a true sense of how they are performing, and how they’re impacting key hiring metrics like time-to-hire or quality of hire.
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Duplicate candidates and ownership disputes: When multiple agencies source from the same talent pool, duplicates are common, and questions quickly come up around which agency"owns" the candidate.
One place to manage all your agency hiring
To minimize the hassle and maximize the benefits of agency hiring, we launched the Agency Portal as part of the Jobylon recruitment suite. Hiring teams now have one system to communicate with agencies, give access to jobs, and track performance.
With the Agency Portal, talent teams can:
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Standardize how agencies work with your team: Decide how you want agencies to work with you and bring them into your process, not the other way around. Internal teams can be quickly onboarded and agencies get a streamlined, digital onboarding experience.
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Cut admin time in half: By centralizing agency management, teams reduce the need for manual data entry or chasing agencies for updates, cutting admin time by up to 50%.
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Centralize communication: All agency communication is managed directly in Jobylon. No more digging through inboxes or chasing updates across channels.
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Track performance and reduce costs: Companies can reduce agency spend by up to 20% by tracking performance, comparing vendors, and prioritizing the ones that actually deliver results.
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Automatically resolve duplicates and ownership disputes: Duplicate candidates are automatically flagged, and ownership rules can be created and enforced to avoid disputes between agencies over who submitted a candidate first.
Managing agencies doesn’t have to mean time-consuming onboarding, constant chasing, or manual reporting. With Jobylon’s Agency Portal, there’s a simpler, smarter way to get the value of agency hiring without the extra work.
Ready to streamline your agency hiring?
The integration is available to all Jobylon customers. Book a call with your customer success manager to configure your account and get your team and agencies up and running in no time.
