For HilverZorg, finding the right people is central to their mission. Working with elderly individuals requires not only technical skills, but genuine passion, enthusiasm, and empathy for people at their most vulnerable.
The challenge: A complex, manual hiring process
When Tanja Tilburg, recruiter at HilverZorg, first joined the organization, they did not have a modern ATS. They relied on manual processes, with candidate communication happening almost entirely through email.
Recruiters and hiring managers used Excel sheets and inbox searches to track applicants. It was a time-consuming process that pulled focus away from more strategic work, such as developing career pathways for candidates with limited Dutch proficiency who showed passion for elderly care work, or hiring internationally.
Furthermore, communication with candidates was often lost amongst the normal influx of busy inboxes. Recruiters did not have a good overview of their recruitment processes and hiring managers struggled to keep track of which phase candidates were in.
HilverZorg also frequently recruits for the same role, but for different locations and types of facilities. Posting and managing multiple near-identical vacancies created unnecessary confusion for candidates. The team lacked a way to centralize applications and route candidates quickly to the right opportunities.
Before, there was no overview at all—it was guesswork. Now everything is clear in one system.
Location manager, HilverZorg
The search for a new ATS
HilverZorg needed a system that offered clear visibility into candidates, consolidated communication, matched candidates quickly with the right vacancies, and ensured GDPR compliance.
They started their search for an ATS by first mapping out what they wanted and making a list of requirements. After a tender process that included everyday users of their old system to ensure it would meet their daily needs, they landed on Jobylon.
Why Jobylon stood out
User-friendly interface and candidate overview
Hiring managers, many of whom had never used an ATS before, immediately found the interface intuitive. Recruiters now have a clear overview of all candidates and vacancies, and communication. Having everything centralized in one place has prevented candidates from slipping through the cracks and keeps the process professional and structured.
Quick implementation and strong support
HilverZorg wanted a partner, not just a vendor. And they found that in Jobylon. The team meets regularly with Jobylon to improve workflows and optimize the system to get the candidates they need. Implementation was also fast and smooth, supported by strong project management and the use of Asana to assign and track tasks. With a clean migration from their old system, and hands-on support from Jobylon's customer success team, they were up and running in no time.
What convinced us was the look and feel, but also the adaptability. Everything was possible, and support was fast.
Senior corporate recruiter, HilverZorg
Flexible vacancy structure
HilverZorg often recruits for the same roles across different locations and care facilities. Previously, candidates were confused by near-identical ads. Now, postings are consolidated and candidates can easily be funneled into the right jobs based on their preferences around location or type of care facility. A simple but powerful improvement when managing high-volume flows.
Seamless integrations
Integrations were also key. HilverZorg needed a system that would allow candidates to move directly into their HR system, and speed up interview scheduling. With integrations to AFAS, Outlook and WhatsApp, candidates are sent automatically to their HR system, interviews and email templates are easily set up, and communication can be done on candidates’ preferred channels.
Results and benefits
With Jobylon fully implemented, HilverZorg now benefits from:
- Full overview of all applicants in one system
- Faster time-to-hire across multiple locations
- Higher hiring manager engagement
- Time saved by moving away from email and Excel
- Zero lost candidates thanks to structured workflows
- Consistent, modern candidate experience
Conclusion
For an organization doing such essential work, HilverZorg needed a recruitment system that helped them find the right people. Jobylon provided a modern ATS that supports their mission of delivering high-quality elderly care with respect and compassion.
By standardizing workflows, ensuring GDPR compliance, and reducing admin, Jobylon has freed up time for HilverZorg to develop innovative recruitment solutions and focus on meaningful candidate relationships. Working closely with Jobylon, HilverZorg continues to refine its strategy, from exploring new sourcing pipelines to preparing for future features. With recruitment needs expected to grow, the team now has a scalable foundation to support its ambitions.
Learn how other companies tackled their hiring challenges with Jobylon's user-friendly recruitment software by exploring more customer stories. You can also book a demo to see the software in action and discuss how Jobylon can address your hiring needs.
