Committed to your journey and success

Our customer success team is your trusted partner and dedicated advisor. They’ll help you execute success plans, reduce organisational and technical barriers, and find opportunities to run your recruitments with ease.

We’re passionate about empowering employers

As a customer, you'll receive guidance and support at every stage, from onboarding to training and world-class support.

A trusted partner,
not just a vendor

We make it our business to know your business. We provide each customer with a dedicated Customer Success Manager who will make sure to understand your business objectives and pain points so we can help you reach your goals.

Our offer includes:

Free ATS migration
Regular check-ins
Expert guidance
Best-in-class support

How to get started

You can expect success from day one. We’ll assess your recruitment challenges, internal processes, and goals to create a smooth onboarding plan. With the right tools and guidance, you’ll be able to update and enhance your recruitment process with ease.

Our support includes:

Onboarding program
Training sessions
Dedicated success manager
Quarterly business reviews

Free platform migration from your current ATS

Most likely, you will want to keep a lot of data from your current ATS. Don't let data migration disrupt your recruitment processes. Keep your valuable ATS data and leave the entire migration process to us.

What you can expect:

Faster transition and ramp-up time
Professional tech and data support
Highest data security standards

Uplevel your HR teams

We keep our teams updated on the latest recruitment trends and Jobylon’s new features. Our support team will guide you, and our reports will offer insights to help you track your KPIs.

We’ll keep you in the loop with:

Customer webinars
Training sessions
Exclusive events
Insight reports & guides

Why Sogeti chooses Jobylon

Hear why Nathalie Kalmér, Head of Talent Acquisition at Sogeti (part of Capgemini) values the relationship with us and how it fuels their success.

Ensuring your success

Customer support

Our award-winning in-house support team is dedicated to helping you with your technical- and system-related questions.

Technical support

Our technical resources help answer and resolve critical questions, and get to the bottom of technical issues quickly.

Customer support portal

Our support portal provides you with additional guides you might need, best practices, the latest product updates and answers to your FAQs.

High customer satisfaction

With a net promoter score of 72, we are proud to have one of the highest customer satisfaction scores and constantly help you succeed.

Customer events

Take advantage of our training programs or talk to one of our domain experts who are committed to educating, inspiring, and pushing you to stay ahead in the market.

But we're not just about business - we also know how to have a good time! Join us for exclusive knowledge-sharing events, networking opportunities with fellow HR professionals, engaging panel discussions, informative seminars, and after-work social gatherings.

One platform, endless opportunities

Integrate and enhance Jobylon with hundreds of apps to customise your recruitment platform to match your needs. We are here to support you, and grow with you.

Interested to learn more?

Talk to a product specialist today and see how we can help you streamline your recruiting process.

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