How Byggmax built a fair, scalable recruitment process with Jobylon and Tengai

For Byggmax’s small HR team, supporting hiring across a large retail organization means balancing scale, speed, and consistency every day. 

With more than 200 hiring managers across the business and tens of thousands of job applications each year, recruitment quickly becomes difficult to manage without the right systems and processes in place.

At the same time, Byggmax had a clear strategic ambition: to build a recruitment process that is genuinely fair, where every candidate is evaluated on the same criteria, not on gut feeling or first impressions.

"It's incredibly important to avoid gut feeling in the assessment. That's where good system support comes in and becomes a critical part."
Anna-Lena Wallertz, HR Manager, Byggmax

Why Jobylon — and why for so many years

Byggmax has been a Jobylon customer since 2017. What started as an upgrade from an outdated recruitment system has grown into a long-term partnership rooted in usability, reliability, and product development that keeps pace with Byggmax's evolving needs.

With so many hiring managers needing to navigate the system independently, simplicity and usability became a requirement rather than an option. The fact that Jobylon was so easy to use — requiring minimal training and support — has made it possible for their small HR team to support hiring across the entire business.

"It's a product that develops in line with where we are in our recruitment journey. A partner we feel we have a close collaboration with, and one that stays close to its customers. That's something I think is important when choosing a supplier."
Anna-Lena Wallertz, HR Manager, Byggmax

Integrating with Tengai: more interviews without more resources

Considering their team size and application volume, Byggmax was looking for a solution that could help with screening and interviewing. They found that solution in Tengai.

By integrating Tengai with Jobylon, Byggmax has conducted nearly 2,000 AI-led interviews across 89 recruitment processes, improving the speed and quality of the initial candidate selection. This has proved incredibly effective for Byggmax, significantly reducing the team’s workload: 79% of manual candidate-handling work has been eliminated.

But the biggest win isn't just about saving time; it's about giving far more candidates an opportunity to showcase who they are and creating a better, fairer process for everyone involved.

"It's so many more candidates than we would have managed ourselves. That alone makes a huge difference and gives us the opportunity to reach a much larger candidate pool than we normally would have had time for."

- Boel Granath, People Partner, Byggmax

Seamless integration, self-sufficient managers

One of the most valued aspects of the Jobylon–Tengai integration is how invisible it is. Once a hiring manager is logged into Jobylon, Tengai flows automatically into the process. No separate logins, no switching between systems. Just a single coherent workflow that makes it easy for managers to do things right.

"It's incredibly easy for our managers to do the right thing in this system. It's handled automatically in Jobylon. The systems weave together in a way that just works."
Boel Granath, People Partner, Byggmax

Unbiased recruitment as a business strategy

For Byggmax, fair recruitment is not just an ethical question but a business strategy. Their employees need to reflect their customers, and a narrow or biased recruitment process would undermine both talent supply and employer brand.

Jobylon supports this work through structured screening questions and competency-based criteria. Tengai reinforces it by asking every candidate exactly the same questions, in exactly the same order, giving all candidates an equal opportunity and creating a more objective assessment process.

"Tengai helps us interview far more candidates than we normally could. We give more people the chance to come forward."
Boel Granath, People Partner, Byggmax

"Systems sometimes do things far better than humans. They do the same thing over and over again."
Anna-Lena Wallertz, HR Manager, Byggmax

Results

• Nearly 2,000 AI-led interviews conducted
• 200+ hiring managers working largely independently
• 79% reduction in manual candidate-handling work
• Reduced time spent on screening, follow-up and manual admin
• More objective and consistent candidate evaluations
• A stronger employer brand built on fairness and transparency

In three words

When Byggmax's HR team was asked to describe their recruitment process today, they landed on three words: digital, efficient, and fair. Those are the principles they intend to be guided by, no matter how the recruitment landscape continues to evolve — and Jobylon and Tengai will be right there with them along the journey.

Learn how other companies tackled their hiring challenges with Jobylon's user-friendly recruitment software by exploring more customer stories. You can also book a demo to see the software in action and discuss how Jobylon can address your hiring needs.

Find out how Tengai can help you improve early selection by booking a demo here.